BrightStar Care S. Greensboro

Reviews about BrightStar Care S. Greensboro

• Tama Ellington

  Apr, 05 2018
  ★ ★ ★ ★ ★
  Having had a horrible experience with another Home Health Agency for my parents (the NA defrauded dad's checking acct), I sought reviews and service from other agencies when my parents moved into Independent Living in a well respected retirement community. We decided on Bright Star, who had a good presence and reputation at this facility. Upon Meeting Karen and the rest of the staff, I felt much better about care for my mother. We did have a bit of a rocky start getting hours and needs established, but much of that was also due to my parents LTC insurance - who have stringent guidelines. Karen and her staff helped correct all issues and have made sure my parents are getting their needs met. The NA's who work with my mom are AMAZING - very personable and do a good job with hygiene and helping her eat. Since they have worked with her, mom laughs again, shows much less anger, and is much more animated than when they were still in their house. NO business is without some issues, but I found THIS group of Bright Star workers willing to work with my parents and myself (and the LTC insurance) to make it the BEST experience possible. I would recommend them.

Photos and maps

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