Iron Hen Cafe

Reviews about Iron Hen Cafe

• Greg Cutler

  Dec, 21 2017
  ★ ☆ ☆ ☆ ☆
  When we arrived today, the place was about half full. Despite this, we waited for about ten minutes before we were given a menu by a staff member. We knew what we wanted and ordered right away. Even so, it seemed like it took forever. The worst part was I watched our meal sit under a food lamp for in excess of 5 minutes while our waiter was sitting down with what appeared to be some of his friends. While the food is usually great, it tasted as you would expect, like food that had been sitting under a food lamp. Our waiter never came back to check on us, but instead, hung out for extended periods of time at other tables. My perception is that because we were a family with two well-behaved kids (and didn't have skinny jeans, tattoos, gauges in our ears, and a man-bun) that we weren't welcome. Our waiter only returned to give us our check. Another female staff member (who was very friendly) came by to check on us, but did nothing to rectify the situation (such as adjusting our bill). We left extremely disappointed, which is a shame, because the food is typically great. I would like the opportunity to discuss this (and a few other things in a constructive manner) with management.

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