Party City

Reviews about Party City

• Golden Brown

  Nov, 22 2018
  ★ ☆ ☆ ☆ ☆
  Customer service is terrible. I called the day before coming there and asked if they did decorations-I told them I saw something on Pinterest that wasn't terribly decorative. They said they did decorations like that. I drove there and two associates told me they don't do things like that. The lady before me paid for a gender reveal balloons and they accepted that order. I then asked for a plain Mylar balloon. Before purchasing I asked how long they last. I was told up to three weeks- this was perfect since I just needed one Mylar balloon to last a few hours. I drove home under perfect weather conditions and the balloon was deflated by the time I got home. I called to speak with the store manager to address the decoration issue as well as the defective balloon. She said they didn't do decorations and didn't even do gender reveals. But that same day they took money from someone and told them they did. Party City isn't what it used to be and a waste of money. In most cases you can go to dollar general/dollar tree and save time and money. I'd rather spend a couple of dollars and hope for the best than pay $30+ to just end up disappointed.

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