Wellington Oaks

Reviews about Wellington Oaks

• Sherry Royal

  Jul, 30 2018
  ★ ★ ★ ★ ☆
  My loved one has been in here several months. The building is in some disrepair and without 3-5 million, I don't think anything can be done. This facility has scored high with 5 Stars for staff capabilities. I go here zero to 4 times per day at all hours and feel somewhat comfortable leaving my loved one in the hands of the staff. So far, I have not written concerns to The State. A majority of my concerns are taken care of fairly quickly and have found most of the items residents who "shop" disappear with. Recently with the snowstorm and a funeral out of town, I was not able to pop in for 6 days and was pleasantly surprised with the condition of the room. We have to remember NC State closed Mental Care facilities in the past 5 years... where are these people? I believe some are in Memory Care facilities... A majority of all healthcare staff PCAs and CNAs are working minimum wage positions. I stop by on Holidays to check staffing levels and they are consistent with other days of the week. So, there's a good group of persons working here. I have seen much worse. The timing for medical needs such as quickly locating a thermometer for temperature or having to send off urine samples is definitely a concern, but this is not a Skilled Nursing facility. With the huge countrywide flu outbreak, luckily I have not noticed an outbreak within.

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