Sona Dermatology & MedSpa of Greensboro

Reviews about Sona Dermatology & MedSpa of Greensboro

• Sydney Thomas

  Sep, 09 2018
  ★ ☆ ☆ ☆ ☆
  The corporate level of this company is beyond unsatisfactory. I had already paid for my full package and received some of my treatment from one of the offices in Charlotte. My results were not at all where I wanted them to be, but I figured this was normal. I transferred to the Greensboro office after I moved and one of the women working told me I was on much lower strength laser doses than what was typically used for the point I was at in treatment. No one had told me this was the case, but it explained my subpar results. I continued with the final two treatments in my package at Greensboro but after spending $1,000 and finishing 7 treatments, only about 20% of the hair was fully removed. I don't live in Greensboro but drove over (40 min-1 hr) on two separate occasions to meet with the nurse there about comp-ing me for a few further treatments, as I should be owed for unsatisfactory service at the other office. The whole thing has been an ordeal for months now. I've been calling the office for weeks waiting on a response but apparently corporate hasn't gotten back. This is horrible business practice and customer service. It's extremely frustrating to have paid this kind of money for these results.
  
  The office has no problem calling and emailing me to see if I want to buy more packages, but no one can reach out to fix this issue of my dissatisfaction. I would not recommend going to any Sona office at large because of this and will be utilizing other services in the future.

Photos and maps

Nearest places

• Allen Sandra J

  Establishment, Lawyer

  501 North Elam Avenue, Greensboro, NC 27403

  +1 336-832-1000
• Mehaffey Eileen M

  Establishment, Lawyer

  501 North Elam Avenue, Greensboro, NC 27403

  +1 336-832-1000
• Regional Cancer Center: Kulinski Ronald F DDS

  Establishment, Health, Dentist

  501 North Elam Avenue, Greensboro, NC 27403

  +1 336-832-0110
• Greensboro Dental Arts

  Establishment, Health, Dentist

  501 North Elam Avenue, Greensboro, NC 27403

  +1 336-288-3842

  ncsmilecenters.com
• Wesley long Community Hospital-Ultrasound

  Establishment, Hospital

  501 North Elam Avenue, Greensboro, NC 27403

  +1 336-832-1870
• Johnson Laura M

  Establishment, Health, Physiotherapist

  501 North Elam Avenue, Greensboro, NC 27403

  +1 336-832-1000