Sprint Store

Reviews about Sprint Store

• Melissa Martin

  Sep, 25 2018
  ★ ☆ ☆ ☆ ☆
  I am definitely reconsidering using Sprint as my carrier after this experience. I have a potential warranty issue with my Note 5. I called just to see if the issue I was having was under the 1 year warranty. The representative that I spoke to ONLY looked up my account to tell me that I do have a Note 5 and told me to go to Best Buy for help. I understand that they are "cellular sales" not service, but it is important to note that in the case that the phone was not under warranty, I would have purchased a new phone from him. Because he was too lazy to help or simply offer advice aside from shooing me away to another place, I will absolutely take my service to Best Buy for service and/or to purchase a new phone and will consider switching carriers. Verizon offers superior service and support. This was really disappointing.

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